Dear x,
We are contacting you regarding your partypoker account "y".
As somebody who regularly plays high volume at our cash tables and is competing in our Leaderboard promotions, this is a courtesy email to you to explain that, for security reasons, we may soon be calling players including yourself whilst you are playing.
These calls will be conducted in English and the purpose of a such a call would simply be to ask you a few questions. Calls will take no more than 5 minutes of your time to ensure that your gameplay is not interrupted and, similarly, please note that any call would only take place when you are actively playing on partypoker, so as not to disrupt you at an inconvenient time. That being said, we do expect these calls to be answered and failure to do so may result in a further investigation being initiated into your account.
We advise you to ensure that your contact telephone number in your 'My Account' section is up-to-date and correct. Should it not be, please reply to this e-mail with a valid phone number that you wish to be contacted on.
We appreciate your cooperation and, if you have any questions, please do not hesitate to contact us. We are available 24/7.
Kind Regards,
Poker Operations Team
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