Fiz o deposito de 10 dólares e não recebi meus outros vinte prometidos, contatei o suporte e eles me responderam que é da responsabilidade da maisev. Vou postar a conversa:
You are now connected to "Rosen". For security reasons, please confirm your last name and your date of birth.
Carol: I made deposit of 20 dollars end did not get my dollars of promised bonuses
Rosen: Welcome to Live Help!
Rosen: Please confirm your last name and date of birth for security reasons.
Carol: Gallo and 9 september 1980
Carol: sorry for my english
Carol: I am brazilian
Carol: Rosen are you there ?
Rosen: yes, Carol
Rosen: no worries at all
Rosen: I am sorry for the delay in responding
Carol: I made deposit of 20 dollars end did not get my dollars of promised bonuses
Rosen: could you please confirm your full first name
Carol: Caroline
Rosen: thank you
Carol: and the ad said instant bonus
Rosen: You have registered from an Affiliate website
Rosen: therefore receive our affiliate sign up offer
Rosen: WELCOMEBONUS
Rosen: 100% - $ 500.00 USD
Rosen: it is a release restricted bonus
Rosen: so you need to gain
Rosen: points to receive
Rosen: a part of the bonus
Rosen: for every 8 loyalty points you receive on the website you will receive 1 USD
Rosen: and the 10 USD is split on 10 eaqual parts
Carol: but the ad said 10 dollars instant cash for cash game
Rosen: our sign up offer is 10$ cash to play poker and tournament tickets
Rosen: however you have not signed up from our website, but from an Affiliate one
Rosen: therefore you have received their sign up offer for our website
Carol: and and the other 10 dollars being released the way u said
Rosen: and we cannot give you another sign up offer
Carol: but in my branch of the offer said what you said
Carol: http://www.maisev.com/promocoes/corrida-de-pontos-party-poker/
Rosen: we are only responsible
Carol: this is site affliate the signed me
Rosen: for information stated on the website
Rosen: you can contact their support and ask for more information
Rosen: I am sorry if any inconvenience or misunderstanding has been caused
Carol: ok
Carol: thank you
Rosen: you are welcome
Rosen: Do you have any other questions?
Rosen: Since I have not received any response for a while, I will be closing this chat session now. Please contact us again for further assistance. Thank you.
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